Returns & Exchanges
At DIPSET COUTURE, we want you to be fully satisfied with your high-fashion purchase. If your items aren't the perfect fit, we offer a 30-day window for returns and exchanges on all unworn merchandise with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
- 3.Ship the Package
Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location within 7 business days.
- 4.Receive Your Refund
After our quality control team inspects the items, your refund or store credit will be processed to your original payment method within 5-10 business days.